Workers' Compensation


Workers' Compensation

At CMI, we understand that the workers' compensation claims management requires specialized knowledge, including medical issues, OSHA regulations, workers' compensation statutes and case law. Successful claims management also includes excellent customer service.

CMI Offers:

  • Dedicated claims team comprised of an indemnity claim adjuster, a medical-only claim adjuster, and clerical claim support
  • Maximum caseload of 125 pending claims per indemnity claim adjuster allows us to spend more time than our competitors in proactively managing the claim
  • Registered nurses (R.N.) are on staff as medical management consultants to assist with medical bill reviews, utilization reviews and medical technical training of CMI claim adjusters
  • 24-hour, three-point investigation
  • Adjusters trained in fraud detection
  • Quality reserving by CMI's proprietary reserving methodology has demonstrated a 98% accuracy
  • Customized claims manual for the client so the claim reporting process is streamlined and easier to understand

Our claims service solution includes:

  • Easy claim reporting via Internet, e-mail, fax, or toll free phone
  • Claims Customer Service line at 800-533-9366
  • Quarterly claims meetings to discuss open claims, strategies, vendors and service
  • Leading-edge technology with online access for our clients to view claim notes and print reports
  • Comprehensive Quality Audit Program by CMI's claim management team provides claim oversight from the onset of a claim until it is closed. A comprehensive claim audit program and roundtable discussions with claim management ensure the quality of the claim process

Pardon our re-branding!

CMI is now York Risk Services Group. You still get the same great service, systems and results... only our name has changed. To learn more about York and how we can help you reduce and control losses, click here.